Before returning any merchandise to Town & Country Uniforms you must:
1 - Call Town & Country Uniforms to request a Return Authorisation number (RA).
2 - Include a copy of your invoice, indicating the reason for the return.
3 - Ensure that items to be returned were purchased within six months from date of invoice. Please note that a reimbursement may only be given for orders returned within 30 days from date of invoice.
4 - Return merchandise in its original packing as shipped.
5 - Clearly indicate on the exterior of the box your company name, telephone number and a Return Authorisation number (RA).
Your refund will be processed upon receipt of the parcel and will be refunded to the original method of payment (ex. same credit card) within thirty (30) days following receipt of the returned items. Please note that your bank may take a few days to credit the refund to your account even if Town & Country Uniforms had confirmed the refund. If the item is returned without being accompanied by all the necessary documents, it may cause delays in the processing of your order and your refund. Please refer to our return policy and procedures for more details.
N.B. Town & Country Uniforms does not accept collect returns; freight charges for all returns are payable by the purchaser.
For questions concerning return procedures, please contact
Town & Country Uniforms' Customer Service Department at 1-800-361-0388.